Privacy Policy
Effective Date: April 16, 2025
At Glass Railing Seattle, your privacy matters. Whether you’re browsing our website, requesting a quote, or visiting our showroom, we’re committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, how we use it, and your rights.
1. Information We Collect
We collect only the information needed to respond to your requests, schedule services, or improve your experience. This may include:
Name
Phone number
Email address
Project location or ZIP code
Inquiry or message content
Preferred appointment or showroom time
IP address, browser type, and site usage data (via analytics tools)
We do not collect sensitive personal data (e.g. Social Security numbers, payment info) via our website.
2. How We Use Your Information
We use the data you provide to:
Respond to quote requests or questions
Schedule consultations or showroom visits
Send service updates or follow-up messages
Improve our website, tools, and customer experience
Maintain internal records for your project or communication
We do not sell or rent your information to third parties. Ever.
3. How We Store & Protect Your Information
Your information is stored on secure servers and accessed only by authorized team members. We use standard security practices to protect your data from unauthorized access, loss, or misuse.
If you contact us via form, phone, or email, your info may also be stored in our CRM system to help manage ongoing communications.
4. Cookies & Tracking
Like most websites, we use cookies and basic tracking tools (e.g. Google Analytics) to:
Understand how visitors use our website
Improve performance and load speed
Monitor traffic trends (no personal data collected)
You can disable cookies anytime in your browser settings without affecting core functionality.
5. Third-Party Tools
We may use trusted third-party tools to help operate our website, track analytics, or manage inquiries — such as:
Google Analytics
Form builders or scheduling tools
CRM or quoting software
These services may collect limited technical data (e.g. browser, referral source) but not your full project messages or personal details.
6. Your Rights
You have full control over your information. You may:
Request a copy of the data we’ve stored
Ask us to delete your information
Correct inaccurate contact details
Unsubscribe from any non-essential communication
To make a request, simply contact us at the details below.
7. Policy Updates
We may update this Privacy Policy occasionally. If we make material changes, we’ll post a notice on this page with the updated effective date. We recommend checking this page if you have any privacy concerns in the future.
8. Contact Us
For any questions about this Privacy Policy or how we use your data, reach out to us directly:
Glass Railing Seattle
- (206) 410-6177
- sales@glassrailingseattle.com
- www.glassrailingseattle.com
Seattle Showroom
Kent Showroom